Privacy policy
Last Udapted: July 2026
At Powerly, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment information (processed securely by our payment providers)
- Order history
- IP address
- Browser type and device information
- Cookies and website usage data
We only collect information necessary to process your orders and improve your shopping experience.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Respond to your inquiries
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails if you have chosen to receive them
Payment Information
We do not store or have access to your complete payment details.
All payments are processed securely by trusted third-party payment providers using industry-standard encryption.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Personalize your shopping experience
- Measure the effectiveness of advertising campaigns
You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted third parties when necessary to operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website hosting and e-commerce platforms
- Analytics providers
- Marketing service providers
These third parties are only permitted to use your information for the services they provide on our behalf.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While no method of electronic storage or transmission is completely secure, we strive to use commercially reasonable safeguards to protect your information.
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on applicable law, including the UK General Data Protection Regulation (UK GDPR), you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Request a copy of your personal data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the email address below.
Third-Party Services
Our website may contain links to third-party websites or use third-party services.
We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated revision date.
Your continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Email: support@powerlystore.com
We aim to respond to all privacy-related inquiries within 24–48 business hours.